Tips & tricks: Nokia Messaging reference guide

Last week I posted on the release of Nokia Messaging for Social Networks Beta 2 (now that is a mouthful) and mentioned I was going to create a post to try to clarify the Nokia Messaging brand and make it easier for readers to understand what it all means. Let’s take a look at the history, current branding and options, and what I am personally using on my devices and hopefully this post turns into a helpful resource for you all. Not all of the clients work across all S60 devices so I wanted to make that clear to you all as well.

Tips & tricks: Nokia Messaging reference guide


Prior to August of 2008 I was very disappointed in the default Nokia Messaging/email client loaded on S60 devices. It supported POP and IMAP, but I never seemed to have it working consistently well and the interface was quite poor. In August of 2008 Nokia launched a beta of Nokia Email and I jumped on the chance to try it out. As I wrote about on my ZDNet site I was very happy with the look and feel of the beta client and it worked reasonably well.

We then saw Nokia Email graduate to a part of Nokia Messaging in December of 2008 and it has been known as Nokia Messaging since then. Davis Fields and the team at Nokia has taken the client/service that was Nokia Email and has continuously improved it over the past year and a half to the rather solid product it is today with three components now under the Nokia Messaging brand. You will still find the older Nokia Messaging client on older Nokia devices, but that is quite a different client than Nokia Messaging as we know it today.

Current Nokia Messaging clients

If you want to discover the available options yourself and make sure you have the latest clients, then a good Nokia resource can be found on the Nokia Messaging website. I pulled all of my information from this site and also communicated with the Nokia Messaging team to create this reference guide. There are three Nokia Messaging clients available for Nokia devices and they are:

  1. Nokia Messaging for Email
  2. Nokia Messaging for Instant Messaging
  3. Nokia Messaging for Social Networks

There were different paths taken for each of these clients, but as we now see them all getting rolled into the Nokia Messaging brand the story is becoming clearer and I hope that users will be better able to understand and use the different services on their Nokia devices.

Nokia Messaging for Email

While you can visit that Nokia Messaging website linked earlier a better site just for Nokia Messaging for Email can be found here which is where you can actually sign up for an account. Nokia Messaging for Email is found on many of the latest devices, but is also easily confused with the Nokia Messaging client that is found on many other Nokia S60 devices that is the old, lame client I never have liked. If you are not absolutely certain your Nokia phone has the client, then I recommend you visit and have the setup SMS sent to your device to make sure that is what you have on your device.

Here are the current phones that support Nokia Messaging:

  • Nokia 5320 XpressMusic
  • Nokia 5530 XpressMusic
  • Nokia 5630 XpressMusic
  • Nokia 5730 XpressMusic
  • Nokia 5800 XpressMusic
  • Nokia 6120 Classic
  • Nokia 6210 Navigator
  • Nokia 6220 Classic
  • Nokia 6710 Navigator
  • Nokia 6720 Classic
  • Nokia 6730 Classic
  • Nokia 6760 Slide
  • Nokia E51
  • Nokia E52
  • Nokia E55
  • Nokia E61
  • Nokia E61i
  • Nokia E63
  • Nokia E65
  • Nokia E66
  • Nokia E71
  • Nokia E72
  • Nokia E75
  • Nokia E90
  • Nokia N73
  • Nokia N78
  • Nokia N79
  • Nokia N82
  • Nokia N85
  • Nokia N86 8MP
  • Nokia N900
  • Nokia N95
  • Nokia N95 8GB
  • Nokia N96
  • Nokia N97
  • Nokia N97 mini
  • Nokia X6

Here are the main features of Nokia Messaging for Email:

  • Automatic delivery of email using the IMAP idle protocol
  • Support for Yahoo! Mail, Google Mail, Windows Live Hotmail, Ovi Mail, and POP/IMAP email accounts
  • Support for Google Apps, Yahoo! Small Business, and other vanity domain email accounts
  • Support for up to 10 email accounts
  • Support for HTML email
  • Available on 10+ Nokia S60 devices and localized in 20+ languages
  • Support for subfolders in IMAP email accounts
  • Easy email setup using only an email address and password for almost all ISPs
  • Efficient data usage
  • Intuitive client interface navigation built around top mobile email functions

Back when I was beta testing this service it was stated there would eventually be charges for the service and from what I understand that is the case in some countries. In the US, there is currently no charge to use this service/client. I recommend you check out the FAQ section that has answers to a ton of questions before using this service.

Nokia Messaging for IM

In September 2008 Nokia acquired OZ Communications as part of their services strategy. OZ Communications made most of the IM clients you may have seen on feature phones and other smartphones. With this purchased Nokia then had the people and technology to improve their Instant Messaging services and the Nokia Messaging for IM client we see today has that technology rolled in.

Nokia Messaging for IM rolled out in beta form in June of 2009 and has the following key features:

  • Chat with your friends on the Windows Live Messenger, Yahoo!® Messenger, Google Talk and Ovi communities
  • Quickly navigate through multiple conversations across different communities
  • Background notifications of new IMs for true multitasking on your phone
  • Familiar and integrated community experience: Yahoo and Google specific emoticons, graphics, and sounds
  • Rapidly set status and availability, and login invisibly – choose who you want to talk to
  • See your Ovi friends’ avatars and set your own
  • Save conversations to remember your chat sessions

This beta is available for Nokia E75, E71 and E63, and it works with Yahoo!® Messenger, Google Talk and Ovi accounts.

Nokia Messaging for Social Networks

Nokia rolled out the first Social Networks beta in September 2009 that let you view, post, and comment on Facebook messages, share your location, and update your status on Facebook. As I previously mentioned the Beta 2 of this client just rolled out last week and added Twitter support along with much more Facebook integration, including multi photo and video uploads, Event integration into Calendar, and more.

Here is what functionality you can find in Nokia Messaging for Social Networks:

  • Contextual homescreen widget; jump directly to your Facebook and Twitter posts and tweets to comment.
  • Live Facebook and Twitter updates pushed to your phone homescreen
  • Update your status on Twitter
  • View / reply to your Tweets
  • Communication choices; multiple ways to interact with your friends and social network circles straight from the client (e.g. post a comment, call, SMS, or email)
  • Share your current location and your points of interest in a post or in a message leveraging device GPS location and Ovi Maps (e.g. view friends’ location, add your location)
  • Multi pictures uploads
  • Video uploads
  • Search
  • Full profile support
  • Save Facebook invites to phone calendar
  • Events: View upcoming events, birthdays

This beta is available for Nokia N97, Nokia N97 mini, Nokia 5800 XpressMusic, and Nokia X6 devices and it works with Twitter and Facebook accounts.

What about Ovi Mail?

You may also be wondering about Ovi Mail and how it is related to Nokia Messaging. Ovi Mail is like Gmail, Yahoo! Mail, and Hotmail in that it is a free email client that you can sign up for and use on your Nokia mobile phone and via a web browser. It is not directly related to the Nokia Messaging clients and is a free option that is used by many around the world. You get 1GB of storage for email. I have an Ovi Mail account, but rarely use it myself and prefer to use Gmail with Nokia Messaging for Email.

So what clients work on what devices?

As I mentioned in the opening all three of these Nokia Messaging client do not work on all S60 devices. This is particularly clear unless you search around on each of the client pages so here is a quick and dirty list of what works on what devices:

  1. Nokia Messaging for Email: Works on just about all S60 devices and the N900 Maemo 5 device (see full list above)
  2. Nokia Messaging for IM: Works on Eseries devices only, including the E75, E71, and E63.
  3. Nokia Messaging for Social Networks: Works only on S60 5th Edition (touchscreen devices), including the N97, N97 mini, X6, and Nokia 5800 XpressMusic

As time goes on the clients will be updated with support for other platforms, but this is where we are at now.

What I use on my devices

I rely on the Nokia Messaging for Email client on my Nokia devices and find it to be a valuable service that I will pay for it if ever comes to that. I also have been using the latest beta of Nokia Messaging for Social Networks, but find that Gravity for Twitter and the native Facebook client work just fine for my needs. I understand that having a Nokia Messaging branded client may be beneficial to new users and the Twitter and Facebook clients get 90% of the job done too.

I hope you found this reference guide useful and please feel free to ask me about the services. I will update this post as needed to clarify issues and respond to questions you may have.


21 Comments to Tips & tricks: Nokia Messaging reference guide

Ricky Cadden
December 29, 2009

Awesome recap, Matt, but it’s kinda sad, IMO, that we need such an exhaustive post listing out the different aspects of Nokia Messaging. Just shows how confusing it is to consumers, you know? Especially the supported devices area – one part is only Eseries, another is only touchscreens, geez.

Matthew Miller
December 29, 2009

I made the post for my readers, but it is also useful to me because I was confused by all the branding. Nokia needs to work on their branding of services and devices and then stick with it rather than changing it every few months. Great post on the Nokia blunders of 2009 too. I will be posting a link to it soon and asking readers to help you with number 5.

Clinton Jeff
December 29, 2009

Whoa ! Great Post Matt. This is totally going to come in useful for a ton of people lol.

I agree with Ricky, it’s pretty sad that the Nokia Messaging Brand is so confusing in the first place.

December 30, 2009

I’m using Nokia Messaging on my n900 and find it very powerfull to me. It’s absolutely supports push mail and make messaging fast and furious:)
Fortunately, on my n900 it’s not necessary to install Nokia Messaging for IM and Social networks due to that n900 has it’s own IM support integrated.

December 30, 2009

I added the …for social networks client. Where the hell did it go after I installed it. And IM has NEVER worked on my phone (5800 XM)

December 30, 2009

the im client got loaded onto my phone after v4 firmware for e71… everytime i try to log in it says authorization failed…

Davis Fields
December 31, 2009

@Clinton, Matt, Ricky – I would agree that it could be a little more straightforward but, like I was saying on that conference call for the Social Networks Beta, the goal for Nokia Messaging is for Nokia users to be able to easily set up, use and afford (through bundled data plans offering unlimited Email/IM access) their favorite communities (Gmail, Windows Live Messenger, Facebook, etc) on their Nokia devices.

Look at phones like the E72 and 6700 classic (and many, many more phones in the future) that come with Nokia Messaging preinstalled in the initial release. On the E72, Set up Email and Set up Chat are right on the home screen – no installs, no downloads, etc. That’s where we want to be. Current Nokia owners with E71’s need to either do a firmware update or use the Ovi Store to get the latest clients.

We set up so that any Nokia user in any country can visit and see in one place everything available in messaging (Email client downloads, IM betas or Ovi Store versions, get an Ovi Mail account, etc).

Thanks for the article Matt,

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babul supriyo
January 24, 2010

I have just bought the NEW E72 and must say that that I am UTTERLY DISAPPOINTED with the keypad … In spite of the phone being fantastic, the reason why I CHOSE IT OVER A BLACKBERRY BOLD, the keypad has only made life harder … We have GROWN UP WITH NOKIA and our communicating skills and the ease with which we did it got automatically upgraded with each new feature NOKIA introduced in it’s new models … AND that’s how we learned to use the T9 feature and the usage of the keypad along with it …I love everything about the N72 BUT NOT THE QWERTY keypad SIMPLY BECAUSE WE DON”T NEED IT … we are all used to carrying laptops with us and there for might not want to use our mobiles as computers when it comes to typing etc … TEXT MESSAGING AND MOBILES are unique to each other and therefore I don’t wish to go thru the pain of having to learn the qwerty keypad pattern when it comes to typing small text messages… N72 should come with the option of MOBILE KEYPADS .. not like the hard/uneasy ones we got in 6700 classic (MY previous model) but like ones we loved in the E52… WE WOULD ALL LOVE TO HAVE A VERSION OF THE N72 WITH KEYPADS AS IT WAS IN 6233 … WITH THE KEYS NEITHER BIGGER NOR SMALLER … I hope TEAM NOKIA will look into this, understand the problems loyal NOKIA users are facing when they wish to upgrade to a new and better phone WITHOUT COMPLICATIONS AND MAKING THINGS HARDER FOR THEM AND do something in this regard.. Also, making a playlist from the hundreds of songs that one might have in a 8 or 16 GB memory card is extremely hard and complicated as one has to browse thru the entire list of songs and then choose them individually to add them to a playlist … Making playlists should happen as it was done in the 6233 music edition, 6700 classic or the way tracklists can be created in the E51 … Also all phones should come with the 3.5 jack for headphones and not the ones that came woth the 6700 classic ..
Hope Nokia will address these issues and refrain us from shifting loyalty to other brands..
Best wishes
Babul Supriyo

[…] in December I put together this Nokia Messaging Reference Guide to try to lay out the Nokia Messaging clients that were available at the time. I just read over on […]

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[…] put together the Nokia Messaging reference guide to try to help you understand the different clients available for S60 and I am an avid user of […]

[…] Messaging has been a bit of a confusing service in the past, which is why I created the Nokia Messaging reference guide a couple of years ago. I have been disappointed in the current Nokia Email app and lack of full […]

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