N97 for you and you and you! Preorders should ship with Flagship availability
Last night while at my daughter’s soccer practice I read the following Tweet from Chris Ziegler, Engadget Mobile editor, “I am literally beside myself that I’ll have an N97 NAM tomorrow. what an unexpected surprise!” I quickly sent him a reply to find out if it was a review unit or a pre-order unit and he said neither. Apparently the Nokia N97 NAM units will be available at the Chicago and New York Flagship stores today, 9 June 2009. While this is good and exciting news for those living in these two cities, especially given the rather uninspiring iPhone 3GS news yesterday, I am VERY DISAPPOINTED that Nokia is blowing yet another launch here in the US. HAPPY to report that preorder buyers should also get a shipping confirmation today!
There were a few issues and blown opportunities with the launch of the excellent Nokia 5800 XpressMusic device and now it appears Nokia may get this launch right after learning some lessons with the 5800. is sticking it to all of us who pre-ordered the Nokia N97 over a month ago. Those fans who made a commitment to buy the N97, many of who will never get any hands-on time with it before it arrives and some who have been reportedly charged already, have no idea when they will get their N97. Yet, those who are lucky enough to live in Chicago or New York will be able to walk into a store, try out the device, and then purchase one on the spot. Am I jealous of these folks? You betcha I am and I do think it is great for those who can walk in tomorrow and pick one up. However, Nokia really should honor the pre-orders first and make their most ardent fans happy. What is the point of pre-ordering the device if you don’t get it first?
I will be really ticked off if the Nokia pre-orders ship out after the Amazon, Dell, and other online retailer orders and will definitely think twice before ordering from Nokia USA ever again.
I was hoping Nokia could get a launch right here in the US and it looks like they just might. but it appears they may blow another opportunity and actually enrage some of their most ardent enthusiasts. With launches like this, I can see why Nokia is not as successful as they could be here in the US.
UPDATE: Sorry about jumping to conclusions Nokia and fellow readers. I should have given Nokia time to respond and am sorry for my childish behavior with this first post. Please forgive me and don’t move my N97 preorder to the bottom of the pile 
I do think the AT&T E71x launch went pretty well and have actually seen the commercial with the E71x featured several times on TV.
23 Comments to N97 for you and you and you! Preorders should ship with Flagship availability
I just saw my bank account pending my transaction for my pre-order back in may, so I better get tracking number very soon. I live in Cali, and you would think that they would put a Nokia Flagship store here, but who ever runs Nokia USA obviously doesn’t understand Marketing and Location! How do you expect to re-enter the US Market, when you don’t even try?!? And don’t give me that stuff about your dedicated labs for the US, which up to now have not brought awareness or even one quality smartphone for the US market! Anyway, still I would rather be one of few to carry a great phone that doesn’t comfort to carrier branding limitations!
runner7395June 9, 2009
This is very frustrating news for those of us who pre-ordered this phone. Come on Nokia, don’t let us down!
[...] I wrote earlier, I am now much more excited about my Nokia N97 after reading more about the iPhone 3GS and now just [...]
As I posted in my update it sounds like Nokia is coming through big time for us preorder folks so that is awesome news.
Sorry for slamming you prematurely Nokia, please forgive me.
larry kahnJune 9, 2009
nothing for me .. my preorder on the nokia site still shows status of nothing and you cannot get through on their phone line.. waited an hour.. poor poor
runner7395June 9, 2009
Nokia ran my charge through today, I hope that means they are shipping it out!!
Good luck everyone. I tried calling to check on my order and just get a busy signal. May be good news if Nokia is swamped, right?
Jeremiah OwenJune 9, 2009
Cancelled my Amazon order and placed one through Nokia right now. The site says they are “In Stock” and there’s new banners saying get the N97 today. So here’s to hoping with overnight shipping I’ll have mine tomorrow 
or Thursday at least!
Did you order a black one then? Or did the white ones also show as in stock?
Jeremiah OwenJune 9, 2009
Ordered black. White are showing out of stock.
larry kahnJune 9, 2009
well their service sucks.. could not get though all day on phone.. i preordered black one.. still does not show shipped and they promised it would shp b4 avail. in stores.. to make matters worse i paid for overnight shiipping.. their service sucks.. i can order one on the site an it says in stock
larry kahnJune 10, 2009
still has not shipped as off this mnorning and their support is useless no idea why it hasnt shipped and they wont even helped.. i ordered the first day they were avail.. maybe just cancel and get from amazon
Jeremiah OwenJune 10, 2009
I am almost with you Larry, they don’t seem to have a clue what’s going on. Very frustrating!!
RafaelJune 12, 2009
Update!!! Just got my tracking# for my White N97! Schedule delivery is June 12th by 3pm! Good Stuff!
Rafael, me too! This weekend is going to be fun. My daughter has her first soccer tourney of the season and I can test out the video and still capability of the N97!
JonJune 12, 2009
I, too, have pre ordered a white version but have not received any notification yet. The charge on my credit card has been pending since may but was recently removed a few minutes ago. For those who received a shipping confirmation for the white version, did they remove the pending transaction prior to shipment? I checked my order and it’s still there but with a blank status. Now both versions are in stock on the nokia website and yet still no shipping confirmation for me. Makes me wonder why I pre ordered in the first place.
RafaelJune 12, 2009
Nice! I work at 1pm, but hopefully it gets delivered before I start my shift… Maybe if it arrives at my local fedex, I’ll pick it up from there sooner. Just have to keep track of it online.
JonJune 12, 2009
i called and they said it should ship by monday at the very latest.
Runner7395June 13, 2009
Well still nothing for me. I have called 3 times and every time they told me it will be shipping tomorrow. I have had it with this ****. I am ready to cancel my order, the iPhone comes out next week and I know that I can get it on Friday for sure. This has been the worst experience of any phone that I have purchased…..
KenJune 16, 2009
I called Nokia’s sale’s line about a dozen time but still has not been able to get past the long wait. I am in the same boat as Jon. No confirmation, blank status. Seems like they left a charge on my credit card but the amount charged was way off. This is my first time dealing with Nokiausa.com… probably be my last.
JonJune 16, 2009
update: just got my shipping confirmation. the fedex tracking number was under the statuses for the n97 and headset.
MikeJune 18, 2009
Never order from nokiausa.com . they have poor customer service, and if something happens they take ur phone and never return it, or send you a new one. Beware. I already complained to the BBB
DJLOQMANJune 24, 2009
fd
June 9, 2009