Nokia E71x Tips & Tricks: Want to get rid of those demo games and apps?

nokia-e71x-attAfter I first purchased my E71x I posted all about the unfortunate amount of bloatware demos that AT&T loaded on the device. I also told you how much each service cost, but didn’t try each application to see what it costs. By default you are unable to move or even hide most of these apps, but I was able to get the Games&Apps folder moved down so I never see it and it hasn’t been much of an issue. However, a reader (Mac from Chicago) sent me an email today with some directions that I just finished trying out that allow you to uninstall a large majority of the apps found in the Games & Apps folder.

Here are the specific directions from Mac, along with some of my edits to help you out even more:

OK, so the first thing you do is install x-plore, from here

Than after you install x-plore, run it and go to menu->tools->configuration and select the check box next to everything that says “Show”, including system applications found towards the bottom of the list.

Than just go Back and you should see Z: disk. Open it go to system->data->midp2->preinstall and there you will find most of the items in the Games & Apps folder. Here is a complete list of the ones you will find and what application they apply to:

  • an529-piranha-js179.jar (AT&T Navigator)
  • app-prod-where-E71.jar (Where)
  • BrainChallengeVol2DEMONokiaE71EN… (Brain Challenge)
  • DEMOCollapseUnitedStatesNOKIAE71… (Collapse)
  • mall.jar (MEdia Mall 2.0)
  • MobileBanking.jar (Mobile Banking)
  • MobiTVNokiaE71ATTTrialen… (MobiTV)
  • MobiVJNokiaE71ATTTrialen… (MobiVJ)
  • Monopoly.jar (Monopoly)
  • MusicID4.0.2Nokiaxxx (MusicID/Shazam)
  • mycast5demoacte71.jar (My-Cast Weather)
  • remixNokiaE71x.jar (ReMix)
  • wikimobile.jar (WikiMobile)
  • wpt2attnoke71… (WPT Hold Em 2)
  • wvim5en-USes… (Instant Messenger)
  • XM-RadioNokiaE71ATTTrial… (XM Radio)
  • ypcpiranha_submit.jar (Yellow Pages)
So scroll up and down to select the app you want to uninstall. (Do this to the icons that look like ZIP folders and not all application names.)

Press the left soft key to go to menu->file->open by system and now it will ask to install it over the same one already installed but now install it to your memory card.

After you installed all of them to your memory card, just pop the memory card to your pc or other phone and format it.

Vola! they are gone. However I still haven’t figured out how to remove the SHOP icons. Still searching.

I personally kept AT&T Navigator (I find it invaluable), WikiMobile (seems to be free and useful), and Yellow Pages (another free and useful one for me). I did remove the Instant Messenger application because I have only 200 text messages on AT&T and prefer to use fring or some other client for IM needs. If you have unlimited text messages then you may want to keep this one installed.

All of these items will still be present in that same folder in case you ever want to reinstall them, but at least they are no longer installed on your device and cluttering up the folder structure.


204 Comments to Nokia E71x Tips & Tricks: Want to get rid of those demo games and apps?

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S Vettel
May 24, 2009

Thank you for posting that. I enjoy reading your website. I learn a lot about the phone from you, like what application needs to be installed, etc. I have question for you. Do I have to use different memory card for earing the bloatware demo? I already install programs on my current card. If I have to format it on the pc, that means I have to reinstall those softwares, right? Is it easier to use different card? If it is, I prefer doing that. My question is that if it is okay for the phone to switch card like that? I am afraid that if I switch the card, I might have to reinstall the software again anyway. If that is so, then I just use my current card (if I have to reinstall the software again). I appreciate if you can help me. Thank you.

May 24, 2009

I think I might’ve missed it, but does AT&T make you use the $30 data plan (for smartphones I guess), or can you use the regular $15 unlimited medianet plan with the E71x? This useful and insightful post has made me lean closer to picking an E71x when I’m ready for a handset upgrade…

May 24, 2009

I would call this a Super Tip/Trick. Thanks, I already did what you said previously and had a junk folder. This will help even more. Oh, more of an FYI to new users like myself. I wanted Geotagging of my pics, and Location tagger, which works great with the E71x. You can now tag your pics and upload to Flickr, etc

Scott Hamelin
May 24, 2009

I would like to get a copy of the yellow pages app for my unlocked e71.

May 24, 2009

You will have to select the $30 data plan from AT&T, you know, because the data that downloads to smart phones is so “different” from other phones. Ha!

May 24, 2009

Thanks! This really helps take out the garbage. So much cleaner now!

Matthew Miller
May 24, 2009

I would use a spare card if you have one. If not, you can do what I did too, which is transfer all the card contents to a PC and then do the install trick on your E71x. Then format the card and put the copied card files back on your card. This should work fine.

Brad Barbaza
May 24, 2009

Matt, I sense an E71x New Users Guide with all of the info you’ve collected so far! It’d be great to have a step by step walk through for new owners.

Brad Barbaza
May 24, 2009

And P.S., AT&T and Nokia owe you some thanks because your work has made this phone an even better deal for $99! Power users who would have been talked out of the E71x now have less reason to worry about buying a crippled phone. Some of those early reviews out there should be updated!

(Good work Mac finding that uninstall app! Maybe we can’t rid of some junk on our E71s too!)

Matthew Miller
May 24, 2009

Brad, do you have access to my NE account? I am building a Nokia E71x page just as you asked for that consolidates all the posts to serve as a central resource.

May 24, 2009

Wow. This is news. It’s got me wondering if I should have jumped on the Dell unlocked E75 last week. Of course, I got it for $350 so I could sell it if need be.

However, my question is about AT&T plans. I currently have almost a year left on my unlimited data plan. I have an HTC Tilt (and it tilts a lot) and I don’t want to lose that data plan. So, am I really doing the right thing by going with an unlocked phone? I really liked the E71x until I heard the bad stuff. Of course, I do like the E75 because it’s got a normal “front” that is more phone like. I’m up in the air about the sliding keyboard. Since I have a tilt, one part of me likes it, the other part of me thinks it is a pain.


James W
May 24, 2009

Thanks! This really helps. Your site is the best!

May 24, 2009

I am getting my butt kicked trying to install x-plore on my e71x.

Every time I download it, it won’t install automatically. Then if I go into the download folder and select it manually, it says that the file type is not supported.

May 24, 2009

I got it. Had to do a search for the file name in google (x-plores603rd.sisx) and download it with the phone. Then I got a certificate error, so I had to change the date to 2008. It installed, then I fixed the date, ran x-plore and it auto-updated me to the most current version.

May 24, 2009

I tried the above steps to get rid of 3 games. It worked. I already had files & 2 apps on my microSD card. I copied all the folders to my PC and the file size was different between what I copied to the PC and what was on the card. I formatted the card and copied the files back to the card. I got some Windows warnings about missing properties for my 2 video recordings and .jpg files. I clicked to copy them anyway. I haven’t had any problems. I’d suggest backing up the card first.

May 24, 2009

One more thing… After doing this, I could find X-plore. When I webt to reinstall it, I got a message that it was already on the phone. I reinstalled anyway and I got the icon back.

May 24, 2009

Thank you so much for this!! Posts like these make me confident we’ll have the e71x just as well-equipped as the e71-2 eventually…

rock/hack on!

May 24, 2009

I cant wait to try this thanks. I have the e71x with out data plan. the only reason you need it is for the rebate.

May 24, 2009

its good phone but confusing when to know that wifi is on or if in use unlocked e71 is easier user friendly wifi management

May 25, 2009

Does this free up some of the phone memory? I’m curious as to how much?

May 25, 2009

Followed the instructions but I removed Navigator as well. The icon was replaced by another clock icon and I lost my WLAN display on the home screen. I cannot reinstall any of the apps I uninstalled. Anyone else run into this problem?

May 25, 2009

@S Vettel, You can use any memory card, it wont do anything to the phone. Also if you format it on your pc it will delete the apps and they wont be on the phone anymore, to reinstall them you will need to go thought the same process.

@ BytorJr, It doesnt matter what phone you use with ATT network. Most unlocked phone will not work with ATT 3G network and thats about it. Data plan will work, etc. Normal data plan is 30$ for everything smartphone, 50$ include data plan and unlimited txt msgs (thats what i currently use)

@Nonchalant what icon are you talking about? X-plore?

@AnotherMattfrom_CA, It frees about 1-3mbs per app, the junk att installed thats lots of memory.

@Jodes, Hmm this is interesting, i have done this abot 20 times nothing like this happened to me. Did you go to the right folder?

May 25, 2009

@Mac Yes, all the applications are still there in the directory and it goes all the way up to the install point (even saying it’s already installed and asking if I want to replace the version already on the phone) but then once it starts to install it just comes up with the “unable to install” error message. I’ve tried all the applications and it’s the same for all of them. I did a factory reset and my WLAN search is back but I still have the two clock icons and am unable to reinstall any of the applications.

May 25, 2009

i had a question regarding the IM client. you inferred that each IM use would be categorized as a text message. is this true? i also only have 200 text messages and would be extremely disappointed if this were true. i figured if you’re connected to the internet and through the AIM client how would it send as a text message?

Matthew Miller
May 25, 2009

Nara, the OZ client used for IM on all other phones I have ever used has been powered by text messages and NOT your unlimited data network. I am 90% sure this is the same for the E71x, which is why I use other free clients (fring, Nimbuzz, etc.) for IM through the data plan. Can anyone else who uses IM verify that text messages are also being used on the E71x?

Ricky Cadden
May 25, 2009

Any chance you could somehow extract a few of those so that we could install them on unbranded phones?

May 26, 2009

This is an excellent forum and you have been providing some top notch information on making E71x really cool phone without all the crippling that ATT has made it go through. One question, this phone has WiFi on it and it can connect to my home network …but when I try to go online using my home network…it does not allow me to..any ideas ??

May 26, 2009

@Jodes, Thats so strange i dont even know what to say lol. You could also try typing in *#7370# from the homescreen and use 12345 for the password. It should all reset and go back to normal state.

@Ricky Cadden, I wouldnt say thats impossible. However, i dont think these apps would work on the E71

@Tinnsbuddy, Does your WIFI connection at home have security? meaning does it asks you for the WEP key once you try to connect to it?

May 26, 2009

Matthew Miller, as from what i know mostly every IM app out there would use internet connection or data. There are only few IM that use txt msgs. but dont take my word on this as i know this from blackberries, been a looooong blackberry user.

May 26, 2009

Hey Mac , thanks for sharing this trick with us , finally we are able to get rid of these junk applications that comes with e71x , i do also have a unlocked e71. For me unlocked one is much more better than the one that i got from At&t . But the weird thing is e71x seems like more faster than unlocked for installations and some other stuff.I was reading your post and just to let you know that u can get a unlimited data and text for $30. i do have that plan and i guess i am able to use 3g too by looking at my screen when i connect to any website ( 3g logo appears at the left top of my screen) You dont have to pay $50 , just dont tell them u have a pda type phone :)

May 26, 2009

Another additional information ,

You guys don’t have to get a data plan when you are getting e71x , only difference is you have to pay $150 instead of $99 . You might wanna add unlimited data and text for $30 later on but i am not sure if they let you do it cause when i asked that they didn’t give me a clear answer about it.

May 26, 2009

Hmmm, anyone else getting the “unable to install” message for x-plore?

May 26, 2009

Hi Mac,

Yes, my home wifi network is on Security but I entered the WEP Key to connect to my home network and I get the message on the home screen saying “Home Netowork” found. I think I was doing something differently because I was able to kind of connect to the internet now. I am still not sure if the problem is completely resolved…i will get back home and give it a full blown test. In the meanwhile, I have not subscribed to the $30 data plan and since I am connecting to my home network for wifi, do you think I will incur any data charges ? Anyone ?

May 26, 2009

Hey, every little bit helps!

Thanks for the heads-up! My wife was playing with my phone this morning and almost activated a few of the services offered by the bloatware.

Matthew Miller
May 26, 2009

Matt, this can easily happen. I activated Where, but then was able to go in last weekend and unsubscribe from the service. The warning appeared briefly and I accepted without fully reading it. I now have it uninstalled so I won’t accidentally activate it again.

May 26, 2009

Tinnsbuddy, I’m also using the E71x through my home network and I don’t have a data plan. I don’t know if there is a way of knowing for sure that everything is going through your wifi and that it won’t try to use the at&t infrastructure if for some reason the connection to the local network is lost (or if this can be somehow configured on the phone). In any case, I asked the customer service rep to block the data connection on my phone, that way I won’t use their data network by mistake and end up paying a fortune.

May 26, 2009

orejed, Are you getting this error because you are trying to install the .zip file? I had the same problem, downloaded the actual .sisx file and was able to install it.

May 26, 2009

Hi Cindy, Thank you so much. I will call up the folks from AT&T and get the same arrangement done. I was able to get onto the net on my E71x using my home network and wanted to try getting onto YouTube…but i got a message on my phone saying that YouTube is a data intensive site and that I should sign up with unlimited data with my carrier. So I am still not sure what would trigger this message if I am using my own home network. I’ll talk about this with the ATT rep and share here what I hear from them. Thanks again, Tinnsbuddy

Richard Dalmau
May 26, 2009

re: xplore installation [zip file]- getting response – Unable to open. File type not supported. Sent msg on their website, awaiting response. RD

May 27, 2009

Is anyone know hard reset helps or not for the total fix for unwanted apps that comes with the phone ?

May 27, 2009


No, I did extract it and it is still being “rejected for an unknown reason” when I use Nokia PC Suite. I also tried the older version but that immediately tells me that the software is not supported by the device.

May 27, 2009


How does one get an “NE account” as you referenced earlier? Thanks.

May 27, 2009

Like Jodes, I ended up with two clocks after removing Navigator as well. Never lost my WLAN icon, though, and I was able to reinstall Navigator without a problem.

May 27, 2009

I tried re-installing the crapware app with x-plore, but it only gives me the option to re-install over the existing app, not to another location. What am I missing? Thanks!

May 27, 2009

I restarted x-plore and now it works fine, thanks!!!

May 27, 2009

Excuse my ignorance, but am I going to the lonelycats website through my phone or my pc? If I go through my phone, it saves the zip file under settings > file manager > phone memory and then the download folder. When I try to open it, Google maps pops up.

May 27, 2009

Adam, from your PC, on the left side of the screen, d/l the Symbian Try it for free version. From there, click the big d/l arrow to get the zip file and extract it to wherever, then install the .sisx file via Nokia PC Suite or email the .sisx file to yourself/your phone and install. .zip files always attempt to open in Google Maps if you have it installed.

May 28, 2009

Hi, Just got off the phone with the reps from ATT. One needs to make sure that the “pay per data use” has been blocked on the account. Doing this avoids you accidentally using the ATT network to access the internet. Then you can connect to your own wifi and browse on to your hearts content. The ATT rep said that if the ” pay per data use ” feature has been blocked on the account then we will not be charged for any internet data since according to them, we are unable to access the internet. Thanks, Rohit

[...] NokiaExperts] Share This: Posted in HowTo’s/Walkthroughs May 28th, 2009 | 07:29 [...]

May 28, 2009


Thank you for the help. I downloaded Nokia PC Suite but when I go to send the sisx file, its says that it is unable to install.

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May 29, 2009

I’m ordering a new E71x to replace an older Samsung A707 that had the $15/mth unlimited data plan/Medianet service associated with it.  If I were to not call in to customer service to activate the new E71x with its SIM card, and simply replace its SIM card with the one from my A707, will I still be forced to upgrade to the $30+ PDA plans?  I wasn’t sure if it was the act of officially activating a phone on an AT&T account that triggers the acknowledgement of it being a PDA-based phone, or if it was simply a matter of the phone being turned on and hooking up to AT&T’s network (regardless of SIM chip).

May 29, 2009

The e71x is available on Amazon for $.01 right now. Unless you’re on a family plan, as I am, in which case you’re outta luck. I ended up at Best Buy, paying $99. The ATT store reduces the price ($149 to $99) with mail-in rebates. Best Buy offers the lower price instantly. Lol, I’d much rather pay less up front than pay more and still have to wait 2 months for a rebate. I don’t know if you have to sign up with a data plan to get the rebate, but the plans aren’t required on your contract (like they are with the iPhone). Though if you want one then you’re stuck with the $30 plan minimum(since it’s a smartphone)..unless you can rig it as previously suggested. ;)

May 29, 2009

To all those who want to ensure you don’t get charged for cellular data accidentally, have you tried going into Settings – Connections – Access points and deleting the preconfigured access points?

It there is no access point Symbian cannot connect to GPRS or 3G. You might want to write down the access point details in case you want to recreate it at a later date.

May 29, 2009

I will get rid of the bloatware as soon as my already-ordered memory card arrives. This is a great resource.

Also, do any of you know of a podcasting app for this phone. The Nokia Podcasting gets installed but doesn’t come up at all.

The WikiMobile has a subscription fee, 2.99 per month… is not free.

May 29, 2009

orejed and any one else having trouble installing x-plore:

Have you tried turning off the online certificate check on the app. mgr. properties?

I recall having to do that to install it. Hope it helps.

May 29, 2009

gary, As far as I know, if you buy the phone from AT&T whether you order it or go to a store you will have to pay for the $30 data plan. If you move your SIM card from your old phone to the new one, they will automatically detect the change since they know the IMEI of the new phone. The only way you can get away with keeping your $15 plan is if you buy the unlocked version elsewhere since AT&T has no way of knowing what type of phone you are using unless you tell them.

May 30, 2009

Hey I’m thinking of getting a nokia 6650 on at&t, which also runs symbian s60 I think. Will this work to remove at&t junkware on it as well?

[...] to AAS friend Matthew Miller for putting together a gloriously techy article on how to rid your S60 3rd Edition FP2-toting (ho yes) AT&T-branded N…. Bottom line: an hour of effort and you’ve got yourself a lean and fit smartphone [...]

May 31, 2009

This process works like a champ! Thanks for sharing :)

Mike Mike Mike
May 31, 2009

Ok for those who were stuck on the first step you need to Turn off “Online Certificate check” Go to Menu>Settings>App.mgr.>Options>Settings and Turn off “Online Certificate check” This help me get it installed.

June 1, 2009


Thanks that was the problem. I now have a bloatware free phone.

June 1, 2009

Near perfect results – THANK YOU! All that I’m left with is the icon for Monopoly. Anyone else have this problem? The Monopoly app is gone (won’t start from the icon) but the icon remains. Any idea how to remove the icon?

Also, any tips on how to remove (or at least unlock so it can be renamed or moved) the “AT&T GPS” folder?

June 2, 2009

You can get the E71x from your local AT&T store without the data plan for $150, and likely less if you’re not under contract. I got mine for $50, though i’m planning on exchanging it due to some build quality issues (gap between soft keys & bottom of screen; left side of the top [call/left soft key] is loose and wiggles a bit).

Alan Henning
June 5, 2009


Data plan NOT REQUIRED as confirmed by AT&T online rep last night, normal talk plan is ok.

June 7, 2009

good way to format memory card:

go to File mgr > Memory card > Options > Memory card options > Format


June 8, 2009

You sir, win the prize. This was the single solitary downside of this phone, and you (and the reader that emailed you) completely demolished it.

My hat’s off to you. Well done!

June 9, 2009

I successfully followed these instructions to remove the att apps from my phone. Then, I tried doing the same thing for my husband’s phone and get an error message in the last step when I try to install the apps to the memory card. I get a crtificate error message even though I have set the certificate settings to off.

June 9, 2009

As an FYI if you go to, not the actual brick and mortar, you can get the E71x and many other phones for free without the hassle of the mail-in rebate or having to sign up for any data plans. This works for AT&T and other carriers. I just did it and was amazed and the prices because no one else could compete! Check it out. If you have someone refer you to it, both you and they get a $25 coupon.

June 11, 2009

I posted this on another popular blog as well. I know a lot of people are wondering so if you could add this to your blog I’m sure tons of users will find it useful. Especially after they remove said bloatware.


Menu > Settings > Config.> General > Personalization > Idle screen mode > Shortcuts

*Shortcuts 1-6 correspond to the 6 icons you have on the home screen.

June 12, 2009

…please help brothers… I to can get to install the att **** to my memory card.. I have tried many version of x-plore etc n nothing…

Thanx in advance!!!

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June 12, 2009

Anyone know how to turn off the data counter that pops up as inactive when you receive a call and then after the call pops up as active?

June 16, 2009

There is a 300kb ringtone limit. Are you able to remove this limit? need help removing this 300 kb limit

Please help!!!!

June 16, 2009

Hey thanks for this site. Just to let everyone know, if you want the phone, get it from Wal Mart! I paid 58.88 at the register, didn’t need rebates or anything special.

June 17, 2009

Hamma_Kong Make sure with data plan or anyother features. Walmart has contract for your E71x, you have to keep it atleast 6 months data plan or other features. I am not sure, Make sure with walmart customer service.

June 17, 2009

I sure am pleased to have found this site. What’s funny is that I found it through the wireless forum at AT&T. I was seriously considering returning the phone today and getting the iPhone 3Gs, but really didn’t want to spend the $. (I had an iPhone 3G for 20 days and returned it, after it garbled all of my calendar items.)

Anyway, I am going to keep the E71x, because I really like that it has a keyboard, good WiFi and GPS. I really, really, hate the crapware. It embarrasses me to see it on the phone, because it detracts from it being such a cool offer and because… I work for AT&T.

Thank you, thank you, thank you!

June 18, 2009

Garmine XT 5.0 with North America 2009 Map works No special procedures needed for this phone

June 29, 2009

Data plan depends on where the phone is purchased. I was looking for a family plan, Best Buy had the E71X for 99$, and offerred to come down to 69$ if I purchased 4 of them. They also told me the unlimited text message option was all I needed. AT&T store and every online purchase automatically set you up for the data plan. Finally went to Radio Shack ( as a last resort, not a fan) and was amazed to get (2) E71X for $49.99 apiece and (2) samsung Impressions for free with a new customer 2 year family plan w/unlimited text and their rep waived the connection fee! Walked out of the store with exactly what I wanted for $108. Pays to shop around and the reps in the stores may give you different answers as to what is required and what discounts are available. Went to a different Radio Shack store the same day to pick up the 2nd Samsung and that store had the E71X for $79.99. Just be patient, look around and talk to the reps, see what they’ll do for you. Good luck! Scott

June 30, 2009

I have a new E71x. I live most of the year in China, however, and am having trouble unlocking the phone. I called AT&T, and they gave me two different sets of numbers, but I don’t know how to use the numbers to unlock the phone. The standard #, *, **., etc., format that you use for other phones doesn’t seem to work for this phone. Also, the two sets of numbers given to me by AT&T only have 8 numbers each. Anyone have a clue? Thanks so much.

July 2, 2009

Chinagirl – Here’s what worked for my E71x. First, I inserted my non-AT&T sim, and restarted my phone. At the unlock code prompt, I typed:

pw+unlock code+1

unlock code is of course the code I received from AT&T. Hope this helps.

July 2, 2009

Sorry. I just noticed that the pound signs I entered in the code above didn’t print. There’s one at the very beginning, and another at the very end. Also, the unlock code I got from AT&T is 15 digits.

July 4, 2009

I have successfully installed the XPlore program. After going through the steps and installing the programs on my memory card, I am unable to find which folder they are being dropped into to. Is there a way I can delete the programs without reformatting my card?

Mac Wes
July 5, 2009

Yeah I had to set my phone to not check the certificates or whatever and it worked fine.

July 6, 2009

i could not remove cellular video. Any tips to get rid of that?

July 6, 2009

Worked great. Going to unlock the phone today so I can use a worldwide SIM while overseas. Now I’m on the hunt for some good games and apps to load up! :) Thanks for the help Matt, slowly I’m getting this thing as wired up as the Blackjack it replaced.

July 8, 2009

Worked like a charm! It’s taken me 2 solid weeks to customize my E71x to where I feel like I can live with it for a while…but it’s been worth it. Premiere tips like this can turn a bloated ugly phone into a sleek and sculpted one. Thanks!

Tim R.
July 10, 2009

Well I called Nokia about the Data Counter thing, AT&T hard wired it so you can’t turn it off, all you can do is turn off the audio warnings by going to Config–>General–>Personalization–>Tones–>Warning Tones to off.

July 11, 2009

Dave, thanks for the tip on changing the idle menu programs!

July 16, 2009

Hi I apologize if this question has already been answered, but I looked through as many posts as I could before asking it. When one uses the “x-plore” program to remove the bloatware from the E71x does it also remove the icons for the removed programs in the their respective folders?

July 16, 2009

I haven’t tried this yet, but once I’m in x-plore and remove programs by menu->file->open by system, why can’t I just do menu->file->delete?

July 17, 2009

Does anyone know why you would this error on E71x: “Invalid Jar File” while installing Gmail Mobile

[...] AT&T bloatware, but as soon as my new micro-SD card arrives, I plan on using the instructions here to get rid of most of it. Things the phone will do for me (some out of the box, some with [...]

July 19, 2009

If you block the data pay per use, can you still send/recieve pictures and all via texting. I have unlimited texting.

July 19, 2009


I just moved my whole family to AT&T and blocked data from all my family, except for me, thinking that it would just block data. Unfortunately, I found out that MMS no longer works for their phones. This was NOT the case when I was on T-Mobile so I have to figure out how to set things up and make everything work since I have unlimited text messaging too. It shouldn’t be this difficult :(

July 20, 2009

Hey All Gurus,

Can I install Unlock Nokia E71 Operating System in ATT E71X. Thanks

[...] by AT & T extensively to utilize their products and those of their affiliates. I talked about how to get rid of the pesky ATT applications that you couldn’t care less for and now, I’m going to talk about things that you should [...]

July 23, 2009

I just got the E71X and I just noticed that I wasn’t recieving text messages. When I would turn off the e-mail sync I would get quite a few texts in a row. Is there something wrong?

[...] trial software that ATT loaded this phone with, use X-plore to get rid of the applications and see this post on Nokia Experts for more details. You will save yourself the trouble of accidentally subscribing for something and [...]

July 24, 2009

So, I removed the icons, but is there no way to remove the actual files from the Z partition? The less junk on the phone the better.

July 28, 2009

Can you disable the PTT key on the side of the 6650 using this process ?

July 30, 2009

I need some serious step by step instructions. I cannot manage to install x-plore on my phone. and ive tried everything and it doesnt work. Help Please

[...] phone, which is an ATT-modified version of the Nokia E71 phone. My previous posts have focused on getting rid of the many ATT-branded applications that have littered the phone, some free & paid applications that add to the functionality of [...]

August 3, 2009

I cannot get x-plore to install on my E71x. Every time I do, it says “Unable to install.” I’ve tried PC Suite, and I’ve tried moving the installation file to the phone and installing it that way. Can anyone help?

August 3, 2009

Similar to Carlos, I’m looking for a way to properly access the Z: partition. I can get to it using X-Plore but I can’t seem to move/copy files into the Z: partition. Is there a way to do this? If I connect my E71x to my computer with USB I can only see my memory card. However, if I browse the files on my phone through bluetooth I can see C: and E:

Any help?

August 4, 2009

I’m not able to get the app loaded as well. Any help would be appreciated.

August 9, 2009

To get X-Plore to install go to your App. mgr. (applications manager) mine is in the setting folder.

Open the App. Mgr. click on Options-settings. Click on Online certificate check – change on to off and you should be able to install X-Plore.

You may want to change this back to off after you do your install.

August 10, 2009

I’ve tried this a few times. it works initially, but then each day when I sync my phone to Nokia PC suite, my phone memory keeps shrinking from the 150MB. It got so low (less than 300kb) that my phone wouldn’t allow me to do any more syncing or phone use until I was able to get more memory on the phone. Unfortunately when I looked at appl mgr, there were no real files to remove from my C: drive on phone to increase phone memory. Its like the AT&T junk is trying to reinstall itself each time my phone is cycled off/on or I do a sync, even though I’ve already formatted the memory card. Any ideas?

Rusty Perez
August 19, 2009

Hi, I just downloaded and successfully installed x-plorer. But I have a significant problem. Because I cannot see, I am using an ap called “MobileSpeak” which makes my symbian phone talk. But x-plore will not speak when it’s running. Usually this happens when it’s a java ap. There are other aps such as Fexplorer. Will that work for this purpose?

Thanks! Rusty

August 22, 2009

I need help. I tried to install the xplore from lonelycat. I saved the zip to my PC, extracted the .sis file and installed it on my E71x. I turned off the authenticate certificate to do this. It asks where I want to put it, I say on my memory card. It installs and says complete, but I CAN’T FIND IT TO OPEN! I check the file manager, go to memory cad, data, download, and it is not there. HELP PLEASE, I really want these apps off my phone.

August 22, 2009

I finally got it to show up in my apps folder. Once I opened it, it says I have an expired version, and asks if i want to check for a new version, i hit yes and nothing happens. help!

August 22, 2009

ok i think i have it guys thanks

August 22, 2009

this download worked much better than the lonelycat:

August 22, 2009

With my previous link you just ask the menu to check for updates, install it, and make sure under app manager that the check certificate is off first. Hope this helps!

August 23, 2009

Partial success here…would rather not reformat my card so I found the files and deleted them, then I found the icon files and deleted them but the icons are still showing up as broken puzzle pieces but the apps are gone (non-functioning at least)…any ideas?

August 27, 2009

Is it possible to download the New York Times Reader onto a Nokia e71x PDA that runs the Symbian s60 operating system?

August 28, 2009

I followed the directions, but run into an issue when trying to install the unwanted programs onto my sd card. I get a “certificate error contact the aplication supplier” message. Help

August 29, 2009

I stumbled on that you can open PC Suite>Nokia Apps Installer. It will display what is loaded on the phone and allows you select ones that you don’t want and delete them. I loaded Xpress Mail then Nokia mail. I removed Xpress mail this way. I removed several others this way. Can somebody else verify??

August 29, 2009

HELP….I followed the directions at the start of this string and installed on my phone, later saw recommendation to install on memory card. Uninstalled from my phone and send to SD card via bluetooth, but I can’t access. No data on my card, but I got a download complete message and I can see instal complete message.

Do I have to format my card to use? Also after I installed on the phone I wheno to menu/tools…I don’t have a configuration icon. My config icon is found under menu/settings, but nothing to check off.

Please help soon, I just got a $300. data bill from ATT…thought I was using wifi. I will contact them to block, but also want to remove all the garbage.

The Man
August 29, 2009

@Jim and others having installation problems:

1) Open Application Manager (Menu>>>Settings>>>App.mgr.) 2) Choose Options, then Settings 3) Switch Software installation to All (not Signed only)

This will allow you to install non-certified applications.

August 30, 2009

My software installation is already set to all, I just verified it. Any other suggestions?

August 31, 2009

Can anyone confirm that if we deactivate “pay per data use” option through AT&T and then we use our home wifi or other wifi network to acccess internet. After blocking from AT&T , can we still use internet access through wifi? I really appreciate your effort behind this.

Thanks Nik

September 1, 2009

Thank you guys!!!! I cant say “thank you” enough to thank you for all the info and insightful advice. :)

September 2, 2009

Yes, I deactivated pay per use, and am using the wifi truly

September 5, 2009

Finnaly got this to work, found my X-plore under Games&Apps (not sure how it ended up in this location) told it to install on my card. Anyway instructions are the same from this location. Also went to a AT&T store and had them “op-out” block data plan on my phone. Too bad they don’t offer this at the time of purchase. Thanks for all the great tips and tricks, will continuue looking for more in the future.

September 5, 2009

Hi, i just tried to install xplore onto my e71x, but it just wont happen. I tried the latest 1.34 s60 3rd edition and also the 1.22 version. It says cant install. When i change the date to 2008 and try it, the comment says either the certificate is not valid, or the date on phone is not right. Please help.

Aviral Sharma
September 6, 2009

Finally !! the stupid apps are gone :D Thans a lot Matthew and other experts

September 10, 2009

There’s an option to simply delete them from the menu within xplore. How much harm would be done to just delete the apps instead of installing them on a card then formating it?

September 12, 2009

You’re a freaking GENIUS! I have been banging my head against the wall with these preload apps and you took care of it with a single post! And, with Xplore, I think I may actually be able to undo some of the system changes as well, like the 3 line home screen limit, adding the menu options from the E71 back on to the E71x, etc. THANK YOU!

September 13, 2009

hi I m not able to install xplore its showing ur phone is not compatible .My phone is Nokia e 71x and i tried by many ways i also off certification feature . Please tell me how can i delete my unnecessary applications from my nokia E71X

September 13, 2009

hi i dont have memory card rtnow .My phone has only internal memory of 128mb. cant i delete applications without having a memory card?

September 14, 2009

this is sweet! finally was able to remove those apps that i don’t need. thanx! although, would u happen to know a way to remove the instant messaging icon in messaging folder by any chance? because it’s still there and it does nothing(when you open it, nothing happens). and it’s bugging me, having an icon that does nothing. thanx if u have some info!

September 15, 2009

first of all, thank you for writing this article, its really helpful. but right now im experiencing some issues. when i try to install this app, my e71x keeps saying unable to install, i changed the settings in app manager but this did not solve the problem please help

September 16, 2009

How do I get it to install on my card? It just reinstalls over the previous one.

September 17, 2009

I don’t know whether you’ve addressed this already. With all the accolades you’ve received, I’m hoping you’ve run into these issues and have a handy-dandy suggestion. Bare with me for this intro> First, I had to return my e71x as it was a messy disaster. The battery lasted less than 1/2 a day, overheated, and I’d have to open it up, take out the battery and cross my fingers it would work. After a while, it didn’t anymore. I get my replacement and first thing I know, it begins to overheat as well. Had a cow, called ATT and was about to return it. Truth is, after obsessing I end up wanting to stay with the e71x given my budget and current choices. Q. 1: As I read through blogs, people do note defective batteries; they also comment on noting the # of open applications as well as other battery-saving settings. Will this be enough? If so, is there a short cut to turn these off, or a setting to do so automatically? e.g., if I go to contacts to make a phone call, I don’t want to have to go back to contacts later to close it. It doesn’t make sense. Related, are there other applications that may be running without my knowing? 2. I’m an Apple user–don’t seem to be too many of me out there. As such, everything that involves downloads to p.c., or software such as Nokia Suites doesn’t work. I’m sure there’s a way to do this smartly with this smart phone. ps. I am tech impaired…barely know the difference between software and hardware. Please keep that in mind if someone can help me. Sorry for the llllooong post!

September 18, 2009

Hi! Thank you for this post! I already downloaded x-plore and as soon as I receive my memory card (got a 8gb one on Amazon for under $20) I’ll do the deleting.

My question is: I’ve been using the ATT navigator with my wifi because I don’t have a data plan (I had it blocked). Youtube works on this browser… I then downloaded both Skyfire and Opera mini to try them out but both do not let me open videos on youtube and HULU.

Any idea how to fix that?? Skyfire asked for Flash when I tried to open HULU, but the option it gave me was for a windows download… no symbian option.

Any suggestions?

d. satrana
September 18, 2009

YES you can ask AT&T to put a block on the pay per use internet so that your E71x will not connect, even accidentally. Just call them and let them know. Now I’m using pure, unadulterated wifi.

Bob Leem
September 22, 2009

I keep getting a certificate error when I try to install it to my Memory Card, what gives? Is ATT on to us? If anyone could help or point me in the right direction, Thanks!

Bob Leem
September 22, 2009

The unwanted apps, that is.

EMer Roche
September 24, 2009

Do you know how to encrypt phone memory on the E71x. E71 is menu->tool->encryption this option is not there on the E71x any help would be appreciated

September 25, 2009

My Nokia E71x doesn’t want to install the software. What do I do? Thanks in advance

Colorado Hanson
September 25, 2009

I got the xplore to install but can’t get it to run. When I go Apps Mgr. and options all I get is uninstall option???? Any ideas. Recently purchased in August 2009

September 25, 2009

I am trying to install new themes that I downloaded, but cannot figure out a way to do it. I have changed the setting in Application Manager to avoid the certificate problem. the themes that im trying to install have .sis file extensions.

October 12, 2009

After I installed X-plore on my phone and going through all the steps, the one thing I can’t do is Open by system. The program does not allow me to do that because the option cannot be selected. It is not “highlightable” and I am not able to select this option.

October 15, 2009

FYI: im on the internet rigt now thru my home fios via my e71x and NO simcard.

October 17, 2009

i hav installed xplore, followed all steps, but when the applications get installed back to the phone & not the memory card, there is NO option to choose phone or memory.. pls help

[...] phone, which is an ATT-modified version of the Nokia E71 phone. My previous posts have focused on getting rid of the many ATT-branded applications that have littered the phone, some free & paid applications that add to the functionality of [...]

October 28, 2009

This worked great!! Now my E71x is a lean, mean cell phone and internet machine instead of a bloated crapware filled P.O.S.

FYI, I got my E71x at Wal-Mart(yeah… I know… who’da thunk it??) for a mere $28.88 with a two year extension of my contract. Woo-Hoo!

The Seventeenth Doctor
November 1, 2009

You can also format your phone’s memory card by connecting it via USB port, selecting “Mass Storage”, and then going to “My Computer” and right clicking on your memory card and selecting “Format”. When the “Memory Card is in use…” window pops up just ignore it. This will not corrupt the data on the phone or memory card. And it works just as well. Just be sure to back up your data on the card first. This works great if your computer is older and doesn’t read SDHC cards.

Big Cat
November 4, 2009

I am tryig to download x-plore to my E71x and, when I do it via my cpu and ask it to download to phone (via PC Suite) it says it can’t. When I download it from browser on phone, it says its uable to install. What can I do? Does it have something to do with the fact it is a .zip file and not opening because of that?

November 7, 2009

I’ve downloaded the program and installed I then follow the steps. I go to the z disk and I then go to the sytem file then the data file, and I can’t find the midp2 file to open. Is there something that i’m missing or a step that I didn’t do? Pleas help.

November 7, 2009

Sorry found out what I was doing wrong thanks for the post.

November 9, 2009

need help. I tried to install the xplore from lonelycat. I saved the zip to my PC, extracted the .sis file and installed it on my E71x. i try to install this app, my e71x keeps saying unable to install,File tipe not supported i changed the settings in app manager but this did not solve the problem please help

November 15, 2009

I downloaded the file, but how do I open it. When I click on the file in the Download folder, it takes me to GOOGLE MAPS. Thanks

November 18, 2009

i followed evrything except it says unable to install eventhough i chose to save it to memory card..pls help

November 21, 2009

How do i switch off the key note on Nokia e71x

November 27, 2009

Rec’d E71x from AT&T. Following “uninstall” instructions, as advertised, produces “Uninstallation not accessible!” Hmmph! Called AT&T, made sure ‘note’ stated such issues. Found Symbian website, wow! (Digression–doing OMG Turkey Day is tomorrow shopping–saw ATARI GAME CONSOLE WITH JOYSTICKS!!!) I really think I’ve come forward from my days as my “gift-from-the-Gods” Hewlett-Packard HP-41c engineer’s equivalent of Pythagoras’s The Golden Mean. QUESTION: “As laptop/smartphone combo, what do you nice folks think of the marriage of the new Nokia netbook and E71x?” My laptops are 4 yrs. old, one already in is the closet awaiting the trip to the high priest/ess for data removal of “O/S not recognized” hard drive, and the other is just a matter of time. I’m a freelance journalist, so I am think of this ‘marriage’, as the next jump.

December 7, 2009

If you re having problems with installing x-pore, Follow these steps: Simply download X-plore from the link as stated above in the previous post. Save it on your memory card. Pop your memory card into you computer and unzip the x-pore file… Disable online certificate check as described in the previous posts. Pop back the memory card into your phone and run install from the memory card, of the x-plore file whose name ends with sisx. Install it on your phone memory. You re good to go!!

December 11, 2009

I installed it and when I try to open the program, the phone goes straight to Google Maps. There is no way I can get it to open.

December 15, 2009

Hi I ‘ve purchased a locked E71x, can you please help me getting it unlocked. Is there any way to get it unlocked other than those paid sites. Thanks

December 16, 2009

Does anybody know if you can use Bluetooth to transfer pictures from the E71x to other Bluetooth devices (e.g. another phone or a PC)? I recently lost my Nokia 6xxx series) and am looking to get the E71x as a replacement – and I really liked the file transfer ability via Bluetooth.

Thank you, Al

December 22, 2009

Hi Mathew,

was about dump my 71x before I read your expertise. i’ve done a lot of changes to it and now it works as per my requirement.

there are some more bugs like: cellular video, games shopping & GPS icons, let me know you have anything to evaporate that as well.

Rgds, Sandy

December 22, 2009

Matt, This was very helpful and I’m also wondering the same thing as Sandeep: How do you delete those aweful icons?

December 30, 2009

I’ve gone through the process but the memory has not changed. Any ideas how to fix this or what happened? Thanks.

Michael R
January 1, 2010

Do you know of any bar code reader software for the E71x ?

January 1, 2010

someone please help my aim is now frozen on my nokia e71x. I took out battery and sim chip and still frozen just goes to a white creen that says aim when i click instant messenger? what do u suggest?

allnypromotions at aol dot com

January 9, 2010

I had great hopes this would work on Nokia 6790 too (Symbian OS v9.3). Unfortunately after I install the bloatware on the card, it still stays on the Z drive.

Am I doing something wrong ? I thought the preinstalled application would just dissapear from the phone.

January 13, 2010


Worked like a charm! Now it feels like “my” phone, you know?

January 14, 2010

Robert: December 11, 2009

“I installed it and when I try to open the program, the phone goes straight to Google Maps. There is no way I can get it to open.”

Wow, I have the same exact problem… help please!

February 2, 2010

A Nice Podcast App for E71x, please check it out at: OR Download the “.sis” file from here:

It works well on my E71x, ENJOY!!!

February 5, 2010

hey so i did this on my e71x i was able to reinstall everything onto my sd card but i am confused as to what to do next.. you say to put it on your pc and “format it”?? what exactly does that mean? i have a mac so i just plugged my sd into my mac and browsed the contents and couldnt find the apps anywhere (when i removed the sd card the apps werent on the phone anymore so i know they’re on the sd card) does anyone know how to do this on mac? if not i have windows on my mac so i can do it that way but i dont have the pc suite because i bought this off of ebay and it didnt come with the software. is there anywhere i can get it if i need it for this process? i’m sorry if i’m asking such a basic question but i really dont know what to do.. could someone please walk me through what i do to delete them off my sd card?? thank you so much!!!!

February 5, 2010

nevermind i figured it out haha that was a really stupid moment right there.. i just wasnt thinkning

February 6, 2010

I just came across this site for my nokia and i’m trying this x-plore app, however I do not have a memory card, so how can I just remove everything that came on it without a memory card?

February 28, 2010

So I too have the new E71x. I am trying to figure out how to get my ringtones to save to the tones folder. They either get saved to the Music folder or I have to go searching for them. Most recently I have found them in the root folder. I am completely lost on this and need some major help. Thanks so much.

March 27, 2010

I feel slightly stupid asking this, but I’m really new to messing around with the “behind the scenes” of any cell phone, so! When you install that X-plore…you’re installing it via a browser on your CELL phone, right? Not your PC :-)

ally h
March 28, 2010

i want to deactivate my pay per use data and downgrade my text to 200, i read something about fring, can someone tell me more about it. can i text thru it using wifi and not be charged? or is there a text app that i can use that will not take away from my minutes?

ally h
March 28, 2010

not minutes…but texts

March 29, 2010

Okay. Got my phone. Downloaded it…and it says it can’t open/run it because the file is not supported???

April 14, 2010

Guys i m going to purchase unlockd version of e71x.. i heard somewhere that we are unable to stop the 3g network… so this means if we donnt want to coonect to 3g n/w we still need to?? is it so???? Plz reply

April 14, 2010

Does anyone find good games for this phone? (need to occupy 4 and 8 years old) Do you know of any video player better than the one on the phone (one that have fast forward…)


April 15, 2010

OK – i can’t figure this out – when I try the setup.exe it tells me the file type is not supported – what am i doing wrong?

April 17, 2010

Does anyone know how to unlock nokiae71x for free?

April 30, 2010

Do you install the Xplore zip file for the symbian phone or the windows one? Do you install it on the phone or to your computer.?

I downloaded the symbian zip file to my phone and tried to run it but my phone said the file type is not supported..

Also, when I go to menu->tools, Configuration is not an icon I see…

July 4, 2010

this is a perfect example of how US cell service providers *^(#$@%s up perfectly good phones with their bloatware. suggestion – don’t sign up for their stupid contracts, buy unlocked and UNBRANDED phones!

September 15, 2010

i got a problem which i did not find solution it was when i used my phone E71pro and i clicked on remove in option of memory card and i m not able to use memory card in my phone how to do it?

October 23, 2010


October 23, 2010


October 28, 2010

I downloaded and installed xplore for E71x. file tree shows up but does mot have “system>data>midp2-” folder? Any help available?

October 28, 2010

Also…there is no “Z:” drive only “C:” and “E:” “C:” has a system folder that has a data subfolder but no midp2- folder or file?!?

December 1, 2010

I have an unlocked Nokia E71x and I want to do a HARD reset, using 3+*+GREEN Button and I was just wondering if I do a Hard reset will I have to unlock the phone again. I bought the phone from a gentlemen who unlocked it for $70. Thanks, hope to hear back from you soon.

December 8, 2010

Thanks Cindy & Mike Mike Mike! Turning off certificate check in app mgr did the trick.

April 25, 2011

does anyone knows how to unlock at&t e71x?? im from the philippines. thanks

[...] by AT & T extensively to utilize their products and those of their affiliates. I talked about how to get rid of the pesky ATT applications that you couldn’t care less for and now, I’m going to talk about things that you should [...]

[...] trial software that ATT loaded this phone with, use X-plore to get rid of the applications and see this post on Nokia Experts for more details. You will save yourself the trouble of accidentally subscribing for something and [...]

July 12, 2011

Perfect!! Thank you!!

August 2, 2011

thanx very much it worked perfectly and i just couldn’t believe this,am feeling great now

Slim Cognito
August 12, 2011

Off subject but is there anyway to change or increase the MMS limit,I have the Nokia E71 and its MMS capacity is 300KB, my Motorola Razr V3 was better than that, and it was only 350KB…My phone didn’t have much if any bloat-ware. Any Help is nice. Contact Info :

It is not okay to contact this use for purposes other than intended reason of posting.

December 22, 2011

I’m trying something very similar to this article, only I’m trying to remove default ringtones on my Nokia 700 located in the folder called “Tones”. No matter what I do I can’t delete them. Help! thanks!

December 22, 2011

I’ve tried Removable Disk, Nokia Suite, and even find it on my phone without connecting it to a computer, but still nothing. Can someone help me? Thanks!

[...] on a branded phone, but it was ridiculous. Luckily, Matt Miller over at Nokia Experts had a great tutorial on how to remove many of the programs, but it means digging a bit deeper into the operating system (and knowing where to find the [...]

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