Fear not, coming months? Are you kidding me Nokia? Get Anna out TODAY!
The Nokia N8 was revealed back in April 2010 and released just in the nick of time in September 2010. Out of the box the browser was crippled and there was no portrait QWERTY keyboard, but we heard that a firmware update would be released in January 2011. Unfortunately, that was just the PR 1.1 update and was rather lame. We now see the release of the Nokia E6 and X7 with a statement at the end of the post, “And fear not Nokia N8, E7, C7 and C6 fans – Symbian Anna will be available for you in the coming months.”
Seriously, the coming months? So you expect people who paid a healthy chunk of cash for a decent smartphone with promised updates to get it where it should have been at launch to hold onto the device for about a year to get that update? We saw details of Anna revealed back in February and today we have the Nokia Astound, Nokia E6, and Nokia X7 all with Anna loaded out of the box. I can’t think of a rational reason why Nokia doesn’t get Anna out to existing and loyal Nokia owners of the N8, E7, C7, and C6. However, I can think of many reasons people will be jumping ship to go to other devices with treatment like this.
Granted, Anna is not a revolutionary update, but after using the Nokia Astound the QWERTY keyboard, much better email UI and appointment support, better browser, and more are enough to keep me using Symbian for several more months. My wife is ready to throw her blue N8 out the window though with constant proximity sensor failures, lockups, and no portrait QWERTY keyboard. I convinced her to get the N8 in large part because I told her Nokia would be providing an update soon. I am no longer going to tell her that and am going to start looking for a good Android device for her that she can count on.
It is lack of attention to the loyal Nokia customer that has me concerned about the future of Nokia and combined with what I have seen with Microsoft there is a lot that these companies are going to have to prove to me before I am completely sold out.